Find out more about each area of your Membership below. Reach out to your Member Concierge via your dedicated email at any time for explanation of any of these items.
Past Members: Please note, you will need to go through the checkout process again at https://store.farm.one to re-start your subscription, due to an upgrade in our software.
Our Greens Packs are harvested for you either weekly or bi-weekly (every other week), for either pickup or delivery.
We charge you on Fridays, regardless of your delivery or pickup day. You should see the charge on your card on Friday or shortly after.
You can view your subscription at our Member portal. We use a system called ReCharge to manage your subcription, so you may see mention of it in your communications.
You can pause your subscription for multiple weeks, or skip a week. To make these changes, email your Member Concierge.
We would hate to see you go. But you can cancel at any time, either via your Member portal or by emailing your Member Concierge.
Use our Zip Code lookup tool on our storefront to easily check if we offer delivery.
Brooklyn:
11201, 11202, 11205, 11206, 11211, 11212, 11213, 11215, 11216, 11217, 11221, 11222, 11225, 11231, 11233, 11237, 11238, 11241, 11242, 11243, 11245, 11249
Manhattan:
10002, 10003, 10004, 10005, 10006, 10007, 10008, 10009, 10010, 10011, 10012, 10013, 10014, 10016, 10017, 10018, 10019, 10020, 10021, 10022, 10023, 10024, 10025, 10026, 10027, 10028, 10029, 10030, 10031, 10032, 10034, 10036, 10037, 10038, 10039, 10040, 10041, 10043, 10044, 10055, 10060, 10065, 10069, 10075, 10080, 10087, 10101, 10102, 10103, 10104, 10105, 10106, 10107, 10108, 10109, 10110, 10111, 10112, 10113, 10114, 10115, 10116, 10117, 10118, 10119, 10120, 10121, 10122, 10123, 10124, 10125, 10126, 10128, 10129, 10130, 10131, 10132, 10133, 10138, 10150, 10151, 10153, 10154, 10155, 10156, 10157, 10158, 10159, 10160, 10162, 10163, 10164, 10165, 10166, 10167, 10168, 10169, 10170, 10171, 10172, 10173, 10174, 10175, 10176, 10177, 10178, 10179, 10185, 10199, 10203, 10211, 10212, 10213, 10242, 10249, 10256, 10258, 10259, 10260, 10261, 10265, 10268, 10270, 10271, 10272, 10273, 10274, 10275, 10276, 10277, 10279, 10280, 10281, 10282, 10285, 10286
To change your delivery details, email your Member Concierge.
We will send you a text on the day of delivery, and another when your delivery person is nearby.
If we are unable to make a delivery before the expected cutoff time, we may message you to offer a later delivery.
We offer pickups Tuesdays-Fridays each week, between 1PM-7PM
To change your pickup day or switch to delivery, email your Member Concierge.
There is no fee for pickup.
Return your containers at any time Monday-Friday, 9AM-7PM, or at your next pickup.
In addition to exclusive access to Farm.One’s luxury produce, Members receive the following growing list of benefits:
Allocated Acreage - We create a dedicated space on the farm specifically allocated to you. It's like your own little chef’s garden. When you visit the farm for a tour, show your friends your reserved spot.
Tours - Members join a paying friend on any farm tour for free.
Special Member Pricing - For all our beverages, collab products and other offerings, Members get special discounted pricing and first access unavailable to the public.
Member Events - Exclusive Member-only events offer you the chance to meet up-and-coming chefs and other food industry professionals, taste and discover new foods at our Chef Farm Dinners, and join special limited-access panel discussions, talks and lectures in our Pavilion space. Classes exclusive to Members give you a chance to learn and discover new food- and beverage related skills on the farm.
Private Events Bookings - Our Members get special pricing for usage of our Pavilion space, or private tour or class bookings.
As a Member, you have access to our exclusive and dedicated Member Concierge.
Prepare to be delighted. We believe in Unreasonable Hospitality.
We charge a $125 annual fee for Farm.One membership, discounted to just $99 for the first year.
The fee enables us to offer all the privileges of membership and support all the beneficial activities of a sustainable farm in your community.
All first year fees are deferred until September 1, 2023. All new Members have a two week trial to try their Greens Packs before the Membership fee is charged.
We use sturdy plastic containers to be re-used hundreds or thousands of times, in order to eliminate single use plastic waste.
We do this because in the US, most consumer plastic is not recycled. Even packaging that is recycled once is unlikely to be recycled again. That means that most packaging ends up in landfill or in our oceans.
Some brands choose to use ‘compostable’ containers, such as those made with PLA.
The problem with these materials is that they require an industrial compostable facility to break down, and they cause problems and confusion in regular recycling waste streams.
When the end comes, our containers are made of the right materials - higher-value plastics such as PP, HDPE and others that have a much higher rate of recycling. Because we deal with thousands of containers, we are able to ensure that every last one gets recycled correctly at the end of life, by working with commercial recyclers that we know and trust.
1. We pack your order into our sanitized reusable containers at the farm. We count each container going out to each customer, partnering with Topanga.io, the reusable container app.
2. You receive your delivery, put your containers into your fridge, and enjoy the product when you like. If you hold on to your containers for more than 3 weeks, we may charge a refundable container deposit.
3. When you’re finished, you rinse the containers (or use the dishwasher). You place the dry containers back into the Farm.One bag. Before the next delivery, prepare your bag to be collected. If you live in a doorman building, ask your doorman to hold the bag ready for our delivery person.
4. Our Member Envoy makes your new delivery, receives your bag and counts the containers back in. We record how many containers you gave back - and we refund any container deposit based on your balance. We wash and sanitize the containers, ready to be re-packed.
We charge a $3.99 fee for management of the reusable container program, each delivery. This covers the significant cost of managing and sanitizing the containers.
Please don’t use our containers to store food leftovers or other items, as these may stain the container.
We will charge you a nonrefundable fee if you lose a container permanently, or if you frequently damage multiple containers so that they are not suitable for re-use.
Don’t worry - everyone gets an occasional free pass for bad luck! We're here to make it easy.
If you ever choose to leave Farm.One (unlikely, we know), we’ll arrange a special container collection at no charge.
